The led icons on the touch panel will turn off when you press the home icon.
Brother printer touch screen broken.
If the printer is out of warranty contact a brother authorized service center for repair by clicking on the link below.
But in this case the lcd screen is blank and showing nothing so i can not set to any wifi id at all.
Go back to step 6 and try again.
It was at that point i noticed that the lcd screen is broken.
I looked at the copper cord without taking the machine apart and it appeared fine.
If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments.
Continue to step 8.
Press and hold the home icon on the touch panel for 7 to 10 seconds until the display changes to show the serial rom version and pages printed.
If the lcd displayed the message ok the screen will automatically return to maintenance and then your home screen.
Please help me on how to fix this or where to.
Brother printer mfc 6490cw.
Press panel control on the touch screen.
If the lcd displayed the message error the screen will automatically return to display the 5 numbered dots.
Repeat this procedure until ok is displayed on the lcd.
The back light shows for a moment after i turn the printer on and all that appears in the display are solid vertical bars.
Touch panel is malfunctioning.
If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.